AI MIND SHELTER

An AI counselling service in development to extend emotional support into young people’s daily lives

Healing Farm Jigeum and WAY Co., Ltd. are jointly researching and developing this AI counselling service for young people. Telephone and chat-based emotional support is being prepared to extend the care begun through the farm’s Cheongsimhwan program into everyday life.

Participants

Young people and youth-serving organizations

Status

Preparing for a pilot program

Support format

Telephone and chat-based AI counselling

Joint research and development

Healing Farm Jigeum × WAY Co., Ltd.

Professional approach

The project explores ways to combine AI technology with counselling approaches such as empathetic listening, emotional awareness, examining the relationship between thoughts, feelings and actions, and solution-focused questions. Procedures for recognizing warning signs and guiding users towards professional support are also being developed.

Resources

Connecting with Program 02 Cheongsimhwan
Cheongsimhwan is a care farming program that invites young people to engage with the farm’s natural environment through sensory and relational experiences. AI Mind Shelter aims to extend these experiences into everyday life, offering a way for participants to continue reflecting on their thoughts and emotions beyond the farm.

Explore Cheongsimhwan →

AI counselling technology
Telephone-based conversations and text-based chat are being developed to make emotional support easier to approach, with fewer barriers of time and place. The service is designed to complement existing professional counselling and guide users towards further support when needed.

Safety principles

AI Mind Shelter is intended to provide initial emotional support, not medical diagnosis or treatment. Users will be clearly informed that they are speaking with AI. If warning signs emerge, the service is designed to guide them towards professional counselling services and trusted people.

Measures to protect personal information and conversation records are under review, including separating identifying information, encryption, and restrictions on the use of records. Detailed operating and data-handling policies will be provided before the pilot.

Operation and enquiries

Initial trial operation has been completed. Expert review and pilot programs with schools, Wee Classes and youth-serving organizations are now being prepared. The service is not yet available to the general public.

For institutional collaboration or integration with Cheongsimhwan, please provide your organization’s name, intended participants, and purpose.

AI Mind Shelter does not replace emergency counselling or response services. If immediate support is needed in Korea, please contact the following services.

Professional and emergency support

In Korea: 109 Suicide Prevention Counselling · 1388 Youth Counselling
For emergencies, call 119 or 112.